Nana Yaw Ohene
About Nana Yaw Ohene
Nana Yaw Ohene is a Customer Service Representative at Bitmama, where he has worked since 2022. He specializes in quality assurance, product development, and market research, leveraging his background in psychology to enhance customer experiences.
Work at Bitmama
Nana Yaw Ohene has been employed at Bitmama as a Customer Service Representative since 2022. In this role, he has been responsible for performing quality assurance controls to ensure that high-quality products are delivered to the market. He has also participated in the product development lifecycle, contributing from the initial idea stage through to the launch of new products. His work involves gathering product requirements and suggesting enhancements to improve product offerings.
Education and Expertise
Nana Yaw Ohene studied at the University of Ghana, where he earned a Bachelor of Science in Psychology from 2014 to 2018. His educational background provides him with a solid understanding of consumer behavior and market research, which he applies in his current role. This expertise allows him to gather insights into customer needs and preferences effectively.
Background
Nana Yaw Ohene has a background in psychology, which informs his approach to customer service and product development. His academic training has equipped him with skills in understanding human behavior, which is essential for identifying customer needs and enhancing product offerings.
Achievements
During his tenure at Bitmama, Nana Yaw Ohene has contributed to quality assurance processes and the development of new products. His involvement in these areas demonstrates his ability to apply his educational background in psychology to real-world business scenarios, enhancing the overall customer experience and product quality.