Yuliia Pelekh
About Yuliia Pelekh
Yuliia Pelekh is a Customer Success Associate at Bitmovin, with a strong background in communications and marketing. She holds multiple master's degrees and has experience in various roles, including teaching and customer service.
Work at Bitmovin
Yuliia Pelekh has been employed at Bitmovin as a Customer Success Associate since 2022. In this role, she is responsible for ensuring customer satisfaction and success with Bitmovin's products and services. Her position is based in Klagenfurt, Carinthia, Austria. Yuliia's work involves engaging with clients to understand their needs and providing support to enhance their experience with the company's offerings.
Education and Expertise
Yuliia Pelekh holds a Master of Science (MS) degree in Media and Convergence Management from Universität Klagenfurt, which she completed in 2021. Additionally, she earned a Master's degree in English/German/Language Arts Teacher Education from Vinnytsia State Pedagogical University between 2017 and 2019. She also studied at Universität Klagenfurt in the English/American Studies Department, achieving a Master of Arts (MA) from 2021. Her educational background equips her with strong communication skills and knowledge in media and language.
Professional Background
Yuliia Pelekh has a diverse professional background. She worked as an English Second Language Instructor at Skyeng from 2018 to 2022, where she taught English to students. Prior to that, she served as a Sales Manager at the same organization for one year. Her experience also includes a role as Customer Service Manager and Community Manager at Vectr Labs Inc. from 2016 to 2017. Earlier in her career, she was a Sports Center Manager at High Sierra Pools, Inc. for four months in 2015.
Communication and Marketing Skills
Yuliia Pelekh possesses effective communication skills and has over a year of experience in the communications and marketing field. She has organized small events as part of her international experience in this area. Her background in customer service and community management further enhances her ability to engage with clients and stakeholders effectively.
Personal Interests
Yuliia Pelekh is enthusiastic about modern technologies and is committed to gaining new experiences. Her interests align with her professional roles, particularly in customer success and communications, where she continuously seeks to expand her knowledge and skills.