Clay Sones
About Clay Sones
Clay Sones serves as the Customer Success Operations Manager and Billing Lead at Bitwarden, where he has worked since 2020. He holds a Bachelor of Business Administration from Texas A&M University-Commerce and is pursuing a Master of Business Administration at the University of Dallas.
Work at Bitwarden
Clay Sones has been employed at Bitwarden since 2020, serving as the Customer Success Operations Manager and Billing Lead. In this role, he is responsible for overseeing customer success initiatives and managing billing operations. His work contributes to enhancing customer satisfaction and streamlining financial processes within the organization. Bitwarden is known for its focus on security and privacy, providing password management solutions to individuals and businesses.
Education and Expertise
Clay Sones studied at Texas A&M University-Commerce, where he earned a Bachelor of Business Administration (BBA) with a focus on Corporate Finance from 2010 to 2012. He is currently pursuing a Master of Business Administration and a Master of Science at the University of Dallas, which he began in 2013. Additionally, he holds an Associate of Science in Computer Science from North Lake College, completed in 2010. His educational background equips him with a strong foundation in business and technology.
Background
Clay Sones has a diverse professional background, having worked in various roles across multiple industries. He began his career as an Internet Specialist at CNB Communications from 1998 to 2001. He later served as a Skills Analyst at SkillsNET Corporation and as an Institutional Equity Trader at Barrow, Hanley, Mewhinney & Strauss. His experience also includes leadership positions such as Director of Investing Operations at Hodges Capital Management and Principal Consultant at Holdings Manager, LLC.
Achievements
Throughout his career, Clay Sones has held several significant positions that demonstrate his expertise in operations and management. He co-founded The Green New Box in 2019, where he serves as COO, focusing on sustainable business practices. His tenure at Bitwarden as Customer Success Operations Manager and Billing Lead highlights his commitment to enhancing customer experiences and operational efficiency. His extensive experience in finance and technology further underscores his professional accomplishments.