Clay Sones
About Clay Sones
Clay Sones serves as the Customer Success Operations Manager and Head of Billing at Bitwarden and is the COO and Co-Founder of The Green New Box. With a diverse background in various technical and managerial roles, he has accumulated over two decades of experience in customer success, operations, and finance.
Work at Bitwarden
Clay Sones has been employed at Bitwarden since 2021, serving as the Customer Success Operations Manager and Head of Billing. In this role, he is responsible for overseeing customer success initiatives and managing billing operations. His work contributes to enhancing customer satisfaction and streamlining financial processes within the organization. Prior to this position, he held the role of Customer Success Specialist at Bitwarden starting in 2020.
Current Role as COO at The Green New Box
Since 2019, Clay Sones has been the Chief Operating Officer and Co-Founder of The Green New Box. In this capacity, he plays a pivotal role in the company's operations, focusing on strategic planning and execution. His leadership helps drive the company's mission and objectives, contributing to its growth and sustainability.
Professional Background
Clay Sones has a diverse professional background with experience spanning over two decades. He began his career as an Internet Specialist at CNB Communications from 1998 to 2001. He then transitioned to CR Technical Consulting as an SMB Technical Consultant and Owner from 2001 to 2005. Sones worked for ten years at Barrow, Hanley, Mewhinney & Strauss as an Institutional Equity Trader and Technical Support Lead. His experience also includes roles at Holdings Manager, LLC as Principal Consultant and Hodges Capital Management as Director of Investing Operations.
Education and Expertise
Clay Sones studied at Texas A&M University-Commerce, where he earned a Bachelor of Business Administration (BBA) in Corporate Finance from 2010 to 2012. He also attended North Lake College, achieving an Associate of Science (AS) in Computer Science in 2010. Additionally, he studied Bible/Biblical Studies at Ouachita Baptist University for one year. His educational background supports his expertise in business operations, finance, and technology.
Previous Work Experience
Before his current roles, Clay Sones held various positions that contributed to his extensive experience. He worked as a Skills Analyst at SkillsNET Corporation for 11 months in 2003-2004 and served as an NYSE Institutional Equity Floor Trader and CTO at Stuart Frankel & Co. Inc. from 2014 to 2015. His previous roles have equipped him with a strong foundation in technical support, trading operations, and consulting.