Jaclyn Touchstone, Cpacc

Senior Product Designer @ Bitwarden

About Jaclyn Touchstone, Cpacc

Jaclyn Touchstone is a Senior Product Designer with a background in UX and web design. She has worked for companies such as Q2 and Bitwarden, and her design approach is influenced by her passion for alternative photographic processes.

Work at Bitwarden

Jaclyn Touchstone has been employed at Bitwarden since 2021, initially serving as a Product Designer for two years. In 2023, she advanced to the role of Senior Product Designer. Her work at Bitwarden is conducted remotely, allowing her to contribute to the company's design initiatives from various locations.

Previous Experience in UX Design

Prior to her tenure at Bitwarden, Jaclyn worked at Q2 as a UX Designer from 2019 to 2021. During her time at Q2, she focused on enhancing user experiences in financial technology. Before her role as a UX Designer, she was a Web Designer at Q2 from 2018 to 2019, where she contributed to web design projects.

Background in Design and Development

Jaclyn's design career began as a teenager when she started designing in the browser. She further developed her skills at Women Rising, where she worked as a Designer and Front End Web Developer from 2017 to 2018. This experience provided her with a strong foundation in both design and web development.

Education and Expertise

Jaclyn earned a Bachelor of Arts (BA) in Photo Communications from St. Edward's University. She also studied at Université catholique de l'Ouest. Her education has influenced her design approach, particularly her passion for alternative and analogue photographic processes, which informs her creative perspective.

Design Philosophy

Jaclyn has developed a design process that prioritizes conceptual thinking and empathy for users. She emphasizes starting her design work on paper, which allows her to explore ideas thoroughly before moving to digital platforms. This approach reflects her commitment to understanding user needs and enhancing their experiences.

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