Michala Osborn
About Michala Osborn
Michala Osborn is a Customer Success Manager currently employed at Bizly, where she has worked since 2022. She has a diverse background in customer experience and sales, with previous roles at CHIPS Technology Group and various hospitality companies in the Greater New York City Area.
Work at Bizly
Michala Osborn currently serves as a Customer Success Manager at Bizly, a position she has held since 2022. Prior to this role, she worked as a Customer Experience Associate at Bizly from 2021 to 2022. Her experience at Bizly has contributed to her expertise in customer success and experience management within the organization.
Previous Employment Experience
Before joining Bizly, Michala Osborn held various positions in the hospitality and events industry. She worked as a Catering Sales Account Manager at The InterContinental New York Barclay from 2017 to 2018 and at Between The Bread from 2018 to 2019. Additionally, she served as an Events and Hospitality Account Manager at MMEink from 2014 to 2015 and as a Senior Account Executive at Ben's Garden, Inc. from 2013 to 2014.
Education and Expertise
Michala Osborn earned her Bachelor's degree from the University of Rhode Island. Her educational background has provided her with a foundation for her career in customer success and sales within the hospitality and events sectors.
Career Progression
Michala Osborn's career began in account management, where she worked at Briggs & Riley Travelware as an Account Manager from 2012 to 2013. She then transitioned to roles in catering and events management, including positions at Denihan Hospitality Group as a Catering Sales Coordinator from 2015 to 2016. This progression reflects her growing expertise in customer relations and sales.