Craig Ellis
About Craig Ellis
Craig Ellis serves as the Director of Managed Services at Black Box, a position he has held since 2022. With extensive experience in digital transformation and IT support services, he has previously worked in various roles at Equant Orange Business Services and holds a Bachelor's degree in Electrical Engineering.
Work at Black Box
Craig Ellis serves as the Director of Managed Services at Black Box, a position he has held since 2022. In this role, he leads initiatives related to managed services, focusing on In Building 5G / OnGo and Hyper-converged Datacenters. His responsibilities include overseeing ITSM support services that assist customers in achieving business success within Connected Buildings and Enterprise Networks.
Previous Experience at Equant Orange Business Services
Craig Ellis has extensive experience at Equant Orange Business Services, where he worked for a total of 15 years. He began as a Principal Engineer from 1999 to 2007, followed by a role as Global Senior Technical Architect from 2008 to 2015 in Herndon, VA. He later served as Head of Bid & Solution Management from 2019 to 2021, also in Herndon, VA. Additionally, he held the position of Solution Architect Director - AME from 2017 to 2019 in Oak Hill, VA.
Leadership in Digital Transformation
In his current role, Craig Ellis leads a global practice in digital transformation. His focus areas include Digital Workplace, Customer Experience, and Cybersecurity. He is dedicated to guiding organizations through their digital transformation journeys, ensuring they leverage technology effectively to enhance operational efficiency and customer engagement.
Education and Expertise
Craig Ellis studied at Cape Peninsula University of Technology, where he earned a Bachelor of Science degree in Electrical Engineering from 1990 to 1993. His educational background provides a strong foundation for his technical expertise and leadership roles in the technology sector.