Craig Sorvino
About Craig Sorvino
Craig Sorvino is an Operations Manager with extensive experience in telecommunications and networking. He has held various positions in notable companies, including Black Box Network Services and WACHTER, Inc., where he developed skills in account management and customer satisfaction.
Current Role at Black Box Network Services
Craig Sorvino has served as Operations Manager at Black Box Network Services since 2016. In this role, he oversees various operational functions, focusing on enhancing efficiency within the organization. His responsibilities include managing telecommunications projects and ensuring that client needs are met effectively. Sorvino's extensive experience in the industry contributes to his ability to lead teams and streamline processes.
Previous Experience at Black Box Network Services
Before his current position, Craig Sorvino worked as a Project Manager at Black Box Network Services for a duration of nine months in 2016. During this time, he was responsible for managing specific projects, coordinating with clients, and ensuring that deliverables met quality standards. His role helped him develop skills in account management and client satisfaction.
Background in Telecommunications
Craig Sorvino has a strong background in telecommunications, which is evident in his current role as Operations Manager. His previous positions, including Lead Technician at WACHTER, Inc. and RCDD at XZact Technologies, Inc., have equipped him with the necessary skills to manage complex telecommunications systems. This expertise allows him to contribute effectively to operational strategies and customer management.
Education and Expertise
Craig Sorvino earned a Bachelor of Science in Political Science from the University of North Carolina at Charlotte. This educational background complements his technical skills in networking and data center management. His academic and professional experiences have shaped his approach to account management and client retention, making him proficient in ensuring customer satisfaction.
Career Progression
Craig Sorvino's career includes significant roles at various companies in the telecommunications sector. He worked at WACHTER, Inc. as a Lead Technician from 2009 to 2014, followed by a position at XZact Technologies, Inc. as RCDD from 2014 to 2016. His career trajectory reflects a consistent focus on operations and project management, leading to his current role at Black Box Network Services.