David Wright

Smarthands / Data Center Tech @ Black Box

About David Wright

David Wright is a seasoned Data Center Technician with extensive experience in service delivery and technical support, currently working at multiple organizations including IO and NYSE. He has a background in data center operations and has contributed to various migration and infrastructure projects since beginning his career in 2004.

Work at Black Box

David Wright has been employed at Black Box as a Smarthands / Data Center Technician since 2017. He has accumulated seven years of experience in this role within the Greater New York City Area. His responsibilities include troubleshooting connectivity issues in data center halls, performing Patch Manager configurations, and conducting frequency testing. He also maintains an onsite inventory of spare parts for HP and Dell components, ensuring operational efficiency.

Current Roles and Responsibilities

In addition to his role at Black Box, David Wright works as a Data Center Technician at Bristol Myers Squibb SL since 2019, and as a Data Center Engineer at NYSE since 2020. His work at NYSE involves supporting migration efforts to retire end-of-life SAN and switch hardware, as well as installing, testing, and certifying fiber cross-connects between carrier hand-off and client infrastructure.

Education and Expertise

David Wright studied at Avtech Institute from 2011 to 2014, completing a three-year program. He also attended Middlesex College, where he studied Civil Engineering. His educational background supports his technical expertise in data center operations and engineering.

Previous Work Experience

Prior to his current roles, David Wright held various positions in the technology sector. He worked as a Field Service Technician at Rees Scientific for six months in 2016, and as a Data Center Engineer at Logicworks for seven months in 2013. He also served as an IS Technician at Allergan for two months in 2012 and as a Computer Systems Technician at Ernst & Young from 2004 to 2009 for five years. Additionally, he was a Service Delivery Manager at Randstad Technologies US/JP Morgan Chase from 2012 to 2016.

Impact of COVID-19 on Work

David Wright has adapted to the increased demand for remote hands services due to the COVID-19 pandemic. This shift has limited onsite presence for Colo customers, requiring him to support operations remotely while maintaining service quality and efficiency in data center management.

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