Deborah Twist

Supervisor Help Desk @ Black Box

About Deborah Twist

Deborah Twist serves as the Supervisor Help Desk at Black Box Network Services, a position she has held since 2008. She has extensive experience in banking, having worked at Nat West and Midland Bank for a combined total of 25 years.

Current Role at Black Box Network Services

Deborah Twist has been serving as the Supervisor Help Desk at Black Box Network Services since 2008. In this role, she oversees the help desk operations, ensuring efficient support for clients and managing the team responsible for addressing customer inquiries and technical issues. Her extensive experience in customer service contributes to her effectiveness in this position.

Previous Experience at Nat West

Deborah Twist worked at Nat West as Chief Cashier from 1997 to 2002. During her five years in this role, she managed cash operations and supervised staff, ensuring compliance with banking regulations and maintaining high standards of customer service.

Career at Midland Bank

Deborah Twist spent 20 years at Midland Bank, where she held the position of Cashier/Customer Services from 1976 to 1996. Her responsibilities included handling customer transactions, providing account information, and assisting clients with various banking needs.

Education Background

Deborah Twist attended Shoreditch Secondary School from 1971 to 1976. This five-year educational experience laid the foundation for her career in banking and customer service.

Short Tenure at Heritable Bank

In 2008, Deborah Twist worked at Heritable Bank for a brief period of nine months in the Arrears department. This role involved managing accounts in arrears and assisting clients in resolving their financial issues.

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