Doug Habbe
About Doug Habbe
Doug Habbe serves as the Director of Operations at Black Box Network Services, where he focuses on process improvements and enhancing customer relations. He has over 14 years of experience in this role and has previously held managerial positions at various companies, including Level 3 Communications and Wilshire Homes.
Work at Black Box Network Services
Doug Habbe has served as the Director of Operations at Black Box Network Services since 2010. In this role, he is responsible for driving process improvements and workflow efficiencies. He focuses on maintaining positive morale among employees while maximizing profitability for the organization. His leadership extends to a team of over 170 employees, ensuring the delivery of Voice and Data services that generate more than $90 million in annual revenue. Doug also manages service delivery for top-tier accounts, including major clients such as Bank of America, Dell, HP, IBM, and the Texas Department of Information Resources.
Education and Expertise
Doug Habbe studied at The University of Texas at Austin, where he earned a Bachelor of Business Administration (B.B.A.) degree from 1991 to 1993. His educational background provides a solid foundation for his expertise in business operations and management. Doug focuses on developing business opportunities by enhancing customer relations and differentiating service capabilities, which are critical skills in his current role.
Professional Background
Before joining Black Box Network Services, Doug Habbe held several positions that contributed to his extensive experience in operations and project management. He worked as a Construction Manager at Wilshire Homes for 8 months in 1996. Following that, he spent 10 years at Level 3 Communications, where he held various roles including Manager, Program Management, and Project Manager from 1997 to 2007. Additionally, he briefly worked as a Project Manager at TEKsystems in 2007.
Leadership and Management
In his role as Director of Operations, Doug Habbe leads a substantial team responsible for delivering critical services to high-profile clients. His leadership is focused on cross-selling services within targeted accounts to expand business opportunities. Doug's ability to drive process improvements and maintain workflow efficiencies has been instrumental in achieving organizational goals and enhancing customer satisfaction.