Emilio P.
About Emilio P.
Emilio P. is a Sales Engineer for Latin America and the Caribbean at Black Box, where he has worked since 2022. He brings over 19 years of experience in network design and management, is bilingual in English and Spanish, and specializes in resolving complex business issues.
Work at Black Box
Emilio P. has been employed at Black Box as a Sales Engineer for the Latin America and Caribbean regions since 2022. In this role, he focuses on addressing complex business needs and resolving escalated issues. His position requires effective communication with a diverse clientele, which he manages effectively due to his bilingual proficiency in English and Spanish. Emilio's hands-on approach is instrumental in implementing solutions that enhance customer satisfaction and operational efficiency.
Previous Experience at Alternative Choice Wireless
Before joining Black Box, Emilio P. worked at Alternative Choice Wireless as a Senior Network Engineer from 2017 to 2022. During his five years in this role, he developed expertise in network design and management, contributing to the company's technical capabilities. His responsibilities included troubleshooting product performance issues and conducting root-cause analysis to ensure optimal network functionality.
Education and Expertise
Emilio P. earned a Bachelor of Business Administration (B.B.A.) degree in Information Technology from Universidad de Puerto Rico, where he studied from 1994 to 1999. His educational background provides a strong foundation for his extensive experience in IT solutions, network infrastructure, and security management. Emilio possesses over 19 years of experience in the field, equipping him with the skills necessary to plan, strategize, and implement IT solutions that support corporate growth.
Professional Skills
Emilio P. specializes in resolving escalated issues and implementing effective solutions to meet complex business needs. His hands-on approach to troubleshooting and root-cause analysis allows him to address product performance challenges efficiently. Emilio's in-depth knowledge of network, security, and server infrastructure enhances his ability to develop and manage IT solutions that drive organizational success.