Gabriel T. Viana Dos Santos
About Gabriel T. Viana Dos Santos
Gabriel T. Viana Dos Santos is a Products & Solutions Specialist at Black Box do Brasil, where he has worked since 2016. He has over 8 years of experience in unified communications and has held various technical support roles within the company since 2007.
Work at Black Box
Gabriel T. Viana Dos Santos has a significant tenure at Black Box do Brasil, where he has held multiple roles since 2007. He began as a Tech Support Assistant intern, progressing to Tech Support Junior, and then to Tech Support Specialist from 2013 to 2016. In 2016, he transitioned to the role of Products & Solutions Specialist, where he continues to work. His experience encompasses both pre-sales and post-sales technical support, demonstrating a comprehensive understanding of customer needs and solutions.
Education and Expertise
Gabriel studied at Universidade Paulista, where he earned a degree in Information Technology, specifically a Bacharel Ciencias da Computação, from 2008 to 2011. His educational background provides a solid foundation in IT principles, which he applies in his professional roles. He possesses skills in structured cabling and integrating various IT projects, along with expertise in KVM and virtualization technologies.
Background
Gabriel's career in technology began with an internship at Black Box do Brasil in 2007. He gained experience in technical support roles over the years, culminating in his current position as a Products & Solutions Specialist. His work has primarily taken place in São Paulo, where he has developed a strong ability to work accurately under pressure and meet tight deadlines.
Achievements
With over 8 years of experience in unified communications, Gabriel has specialized knowledge in voice and video over IP technologies. His extensive background in technical support and project integration has contributed to his effectiveness in his current role at Black Box do Brasil. His experience reflects a commitment to advancing his skills and supporting IT initiatives within the organization.