Gajendra Pandey

Lead Hrss & Hr Operations (Apac) | Css Hr @ Black Box

About Gajendra Pandey

Gajendra Pandey serves as the Lead for HRSS and HR Operations (APAC) at Black Box, where he has worked since 2021. He has a background in HR operations and business partnerships, with previous roles at various companies including IHG Hotels & Resorts and Grofers.

Current Role at Black Box

Gajendra Pandey serves as the Lead for HRSS & HR Operations (APAC) and CSS - HR at Black Box since 2021. In this role, he is responsible for overseeing HR operations across multiple APAC countries, including Singapore, Japan, China, Philippines, Taiwan, Malaysia, and Korea. He plays a key role in managing employee benefits data, payroll management, and compliance with statutory requirements. His position involves collaboration with the HR team to analyze trends and metrics to develop and improve HR solutions, programs, and policies.

Previous Experience

Before joining Black Box, Gajendra Pandey held various positions in HR and operations. He worked as a Senior Operations Executive at GLOBAL SELL PVT. LTD. for seven months in 2016. He also served as an Operations Executive at Grofers for one year from 2015 to 2016. His experience includes working as an HRSS Associate at IHG Hotels & Resorts from 2019 to 2021 and as an HRSS-Advisor at Intelenet Global Services from 2018 to 2019. Additionally, he worked at LetsTransport.in as Executive Operations & MIS for nine months in 2017.

Education and Expertise

Gajendra Pandey earned a Bachelor of Technology (B.Tech.) in Computer Science and Engineering from Maharshi Dayanand University, completing his studies from 2010 to 2013. His educational background supports his expertise in developing and maintaining effective business partnerships. He specializes in HR operations, focusing on compliance, employee benefits management, and onboarding processes across diverse regions.

HR Operations Management

Gajendra has extensive experience in managing HR operations across multiple APAC countries. He is responsible for maintaining statutory compliance trackers in accordance with the Ministry of Manpower (MOM) laws. His role includes enabling payroll management through outsourced services and overseeing the Time & Absence process for all APAC regions. He collaborates with the Talent Acquisition team to ensure compliance and documentation for onboarding processes.

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