James Hodge
About James Hodge
James Hodge is a Program Manager with extensive experience in project management and customer service, currently working at Granite Telecommunications since 2021. He has a background in ITIL and PMI standards and has held various roles at Black Box Network Services over a span of 13 years.
Work at Black Box Network Services
James Hodge has held multiple positions at Black Box Network Services, starting as a Senior Field Technician from 2004 to 2007. He then progressed to the role of Project Manager for Special Projects from 2008 to 2011. After this, he served as PMO Manager from 2017 to 2021. In 2011, he transitioned to his current role as Program Manager, where he has been for 13 years. His responsibilities include assisting account managers in developing technology and deployment services into steady state programs.
Education and Expertise
James Hodge studied at Tennessee Technological University. He applies ITIL and PMI standards in his project management practices, focusing on customer service and account retention. His expertise encompasses a broad range of technologies, including cabling and infrastructure, telecom, voice, data, VOIP transformations, and -48v power systems.
Background
James Hodge has extensive experience in project management, having worked in various capacities at Black Box Network Services before joining Granite Telecommunications in 2021. His career spans over 19 years, with a significant focus on managing projects with budgets ranging from $5K to $20M for a global customer base, including Fortune 50 companies.
Current Role at Granite Telecommunications
Since 2021, James Hodge has been serving as NI - Program Manager at Granite Telecommunications in Murfreesboro, Tennessee. In this role, he continues to leverage his project management skills and technology expertise to manage projects effectively and enhance customer service.