Jeffrey A. Hyde
About Jeffrey A. Hyde
Jeffrey A. Hyde is a Unified Communications Technician with extensive experience in various unified communications systems. He has worked at Black Box Network Services since 2006, holding multiple roles, and previously worked at Nortel for three years.
Work at Black Box Network Services
Jeffrey A. Hyde has been employed at Black Box Network Services since 2006. He initially served as a Business Applications Consultant for seven years until 2013. After a brief tenure as New England Operations Manager from 2014 to 2016, he transitioned to his current role as Unified Communications Technician in 2016. In this position, he focuses on multi-platform integration for unified communications solutions at client locations, ensuring the effective installation, service, programming, testing, and troubleshooting of both premise-based and cloud solutions.
Previous Experience at Nortel
Before his tenure at Black Box Network Services, Jeffrey A. Hyde worked at Nortel, formerly known as NYNEX Meridian, from 1994 to 1997. During his three years there, he gained valuable experience as a Technician, contributing to his foundational knowledge in telecommunications and unified communications systems.
Education and Expertise
Jeffrey A. Hyde studied at Bristol Community College, where he pursued an Engineering Transfer program and earned an Associate of Science (A.S.) degree from 1985 to 1987. He completed his secondary education at Somerset High School from 1980 to 1984. His educational background, combined with extensive experience in unified communications systems, has equipped him with the skills necessary to work with various platforms, including Cisco, Microsoft, Avaya, NEC, Mitel, Shortel, and Unify.
Unified Communications Systems Experience
Jeffrey A. Hyde possesses extensive experience with a range of unified communications systems. His expertise includes working with leading technologies such as Cisco, Microsoft, Avaya, NEC, Mitel, Shortel, and Unify. This diverse knowledge allows him to effectively perform multi-platform integration and provide comprehensive support for unified communications solutions.