Jeremy Smith
About Jeremy Smith
Jeremy Smith is a Sales Engineer with over 12 years of experience in unified communications and technology. He currently works at Black Box, where he bridges the communication gap between technical offerings and clients, and is known for his clear articulation of complex products.
Work at Black Box
Jeremy Smith has been employed at Black Box as a Sales Engineer since 2021. In this role, he bridges the communication gap between complex technical offerings and clients, ensuring clarity and understanding. He specializes in Unified Communications as a Service (UCaaS) and provides solutions from industry partners such as Cisco, RingCentral, and Zoom. His responsibilities include articulating technical products and offering tailored recommendations to address customer needs.
Education and Expertise
Jeremy Smith earned a Bachelor of Science (BS) degree in Finance from the University of Louisville. His educational background supports his extensive knowledge in technology and finance, which he applies in his professional roles. With over 12 years of experience in unified communications, he has developed a strong reputation for being technologically conversant and adept at connecting technology with practical solutions.
Background
Before joining Black Box, Jeremy Smith worked at Intrado in various roles. He served as a Client Engineer for one year from 2011 to 2012, followed by a position as a Solution Coordinator from 2012 to 2013. He then transitioned to a Sales Engineer role, where he worked for seven years until 2020. Additionally, he held the position of Senior Product Manager for ten months before leaving Intrado in 2021.
Achievements
Throughout his career, Jeremy Smith has been recognized for his ability to clearly articulate highly technical products and provide effective solutions to customer challenges. He promotes cross-functional collaboration, helping to take concepts from vision to realized products. His expertise in unified communications and technology has made him a valuable asset in his roles.