Jerry Carscadden
About Jerry Carscadden
Jerry Carscadden is a Technician III at Blackbox Network Services, where he has worked since 2012. He has extensive experience in telecommunications and IT support, having held various positions in organizations such as Integra Telecom, Snohomish County, and The Everett Clinic.
Current Role at Black Box Network Services
Jerry Carscadden has been employed at Black Box Network Services as a Technician III since 2012. In this role, he provides daily support and upgrades for CallXpress Centralized Voice Mail Servers and GNav ACD Server. He manages 17 NEC Voice PBX systems, specifically the SV8500's and SV8300's, which support 70 locations, including City Hall, police and fire stations, and various service centers. His responsibilities also include handling IT Help Desk tasks to assist users with their computer and network needs.
Previous Experience in Telecommunications
Before joining Black Box Network Services, Jerry Carscadden held various positions in the telecommunications field. He worked as a Telecommunications Engineer II at The Everett Clinic from 1997 to 2010 for 13 years. He also served as a Field Service Engineer at Integra Telecom for 5 months in 2010 and as a Desktop Internet Technician at Frontier Communications for 5 months in 2012. Additionally, he provided IT support as IT Support II for Snohomish County from 2012 to 2013.
Educational Background in Technology
Jerry Carscadden has a solid educational foundation in technology. He studied at the Community College of the Air Force, earning an Associate's Degree in Electronic Systems Technology from 1986 to 1989. He later attended Perry Technical Institute, where he achieved an Associate's Degree in Telecommunications Technology from 1990 to 1992. Additionally, he studied Information Systems Technology/Computer Networking at ITT Technical Institute-Seattle, obtaining another Associate's Degree from 2010 to 2012.
Military Service and Early Career
Jerry Carscadden served in the United States Air Force as a Ground Radio Communications Equipment Specialist from 1986 to 1990. This experience provided him with a strong technical background. Early in his career, he worked as a Fuel Prep Operator at Weyerhaeuser while he was a college student in 1990. He also gained experience as a Work Study Student at Perry Technical Institute from 1990 to 1992.
Involvement in Voice and Data Engineering
In his current role and previous positions, Jerry Carscadden has been involved in voice and data engineering, installation, and support for the City of Everett. His expertise in managing telecommunications systems has contributed to the efficient operation of communication services within the city.