Jessica George
About Jessica George
Jessica George is a Process Analyst in Solution Engineering at Black Box, where she focuses on business process, tools, and standardization. She holds a Bachelor of Science in Justice Administration-Digital Forensics from DeVry University and has diverse experience in customer service, training, analytics, sales, and documentation.
Work at Black Box
Jessica George has been employed at Black Box since 2020, serving as a Process Analyst in the Solution Engineering department. In this role, she has contributed to key initiatives that focus on enhancing business processes, implementing tools, and standardizing procedures. Her work is integral to improving operational efficiency within the organization.
Education and Expertise
Jessica George earned a Bachelor of Science in Justice Administration-Digital Forensics from DeVry University, where she studied from 2013 to 2017. This educational background has equipped her with analytical skills relevant to her current role. Additionally, she has developed expertise in managing workloads and supply chain management throughout her career.
Background
Jessica George completed her secondary education at Freeport High School before pursuing higher education. Her career has included diverse roles in customer service, training, analytics, sales, and documentation, showcasing her versatility and adaptability in various professional environments.
Previous Experience at Samsonite
Before joining Black Box, Jessica worked at Samsonite as a Returns Representative from 2014 to 2019. During her five years in this position, she gained valuable experience in customer service and returns management, further enhancing her skills in handling customer inquiries and operational processes.