Jim White
About Jim White
Jim White is a Sr. Technician Specialist at Black Box Network Services, where he has worked since 1997. He specializes in Nortel systems and VoIP technologies, ensuring high standards in field operations as a Field Quality Auditor.
Work at Black Box
Jim White has been employed at Black Box Network Services since 1997, where he holds the position of Sr. Technician Specialist. In this role, he is responsible for overseeing field operations and ensuring compliance with quality standards. His extensive experience in telecommunications, spanning over 30 years, enables him to effectively manage complex service issues and conduct field quality audits.
Education and Expertise
Jim White attended Middle Tennessee State University (MTSU) from 1978 to 1982, where he completed a four-year degree. He is certified as a Nortel Networks Technology Expert and Support Expert, with specializations in VoIP Succession 1000/1000M and IP Convergence. His educational background and certifications contribute to his expertise in telecommunications.
Background
Jim White has over 30 years of experience in the telecommunications industry. He began his career in the field in 1982 and has since developed a strong focus on the installation and maintenance of Nortel PBX systems and LAN/WAN VoIP technologies. His role as a Field Quality Auditor for Nortel Networks further solidifies his background in ensuring high operational standards.
Achievements
Throughout his career, Jim White has managed large system implementations, upgrades, and conversions, particularly with Nortel systems. His responsibilities include troubleshooting complex service issues, which demonstrates his capability in handling challenging technical scenarios. His long-standing tenure in the industry reflects his commitment to quality and operational excellence.