John Vettraino
About John Vettraino
John Vettraino is a Telecom Analyst and Support Specialist at Black Box Network Services, where he has worked since 2006. He holds a Bachelor's degree in Accounting and Business/Management from Central Michigan University and has extensive experience in telecom technologies and network management.
Work at Black Box
John Vettraino has been employed at Black Box Network Services since 2006, serving as a Telecom Analyst & Support Specialist. Over his 18 years in this role, he has developed extensive expertise in managing various aspects of network operations. His responsibilities include performing analyst and engineering tasks, as well as overseeing large-scale installations, upgrades, configuration, and maintenance of telecom systems. He supports the physical IT and telecom network on-site at The Vanguard Group in Arizona.
Education and Expertise
John Vettraino earned his Bachelor's degree in Accounting and Business/Management from Central Michigan University, where he studied from 1985 to 1990. He also pursued engineering studies at Lawrence Technological University starting in 1986. His educational background complements his professional skills, which include proficiency in handling technologies such as Avaya, Verint, Genesys, Ruckus (Brocade), and Cisco. He possesses strong skills in Unified Communications.
Professional Background
Before joining Black Box, John Vettraino held several positions that contributed to his professional development. He worked as an Account Executive at AT&T from 1993 to 1994 in the Greater Detroit Area. Prior to that, he was a Field Representative/Customer Service at Chrysler Credit Corp from 1990 to 1993. He also spent a year as Professional Staff at Compuware from 1998 to 1999 in the Greater Detroit Area. These roles provided him with diverse experiences in customer service and telecommunications.
Skills and Specializations
John Vettraino is skilled in various telecommunications technologies and systems. His expertise includes managing network operations at multiple levels and executing analyst and engineering tasks. He has a strong background in Unified Communications and is adept at large-scale telecom system installations, upgrades, configuration, and maintenance. His technical skills enable him to effectively support and enhance network performance.