Jonathan Cox
About Jonathan Cox
Jonathan Cox is a Lead AVT Technician at Black Box, where he has worked since 2021. He holds an Associate of Science degree in Computer Engineering from Portland Community College and has experience in technical support and personnel management.
Work at Black Box
Jonathan Cox has been employed at Black Box as a Lead AVT Technician since 2021. In this role, he is responsible for overseeing audio-visual technology projects and providing technical support. His position involves managing personnel and ensuring effective communication with clients. His experience in the field contributes to the successful execution of various AVT initiatives within the organization.
Education and Expertise
Jonathan Cox studied Computer Engineering at Portland Community College, where he earned an Associate of Science degree from 2014 to 2018. His education has equipped him with a solid foundation in technical principles and practices. He is also a certified Extron AV Associate, which highlights his expertise in audio-visual technology and systems.
Background
Before his current role, Jonathan Cox worked at CompuCom as an L3 AVT Technician from 2018 to 2021. His earlier experience includes a four-year tenure as a Barista at Starbucks from 2007 to 2011 in the Portland, Oregon area. This diverse background has helped him develop strong technical and interpersonal skills, particularly in personnel management and customer relations.
Technical Skills and Experience
Jonathan Cox possesses extensive experience in remote tech support, AVT support, IT support, event management, and videoconferencing. His robust technical skills enable him to troubleshoot and resolve complex issues efficiently. His experience in customer relations further enhances his ability to provide effective support and maintain positive client interactions.