Laura Roberson
About Laura Roberson
Laura Roberson serves as the Client Invoicing Manager for Global Accounts at Black Box Network Services, where she has worked for 22 years. Based in Murfreesboro, Tennessee, she manages vendor relations across over 130 countries and analyzes financial reports to support the company's objectives.
Work at Black Box Network Services
Laura Roberson has been employed at Black Box Network Services for a total of 22 years. She currently holds the position of Client Invoicing Manager for Global Accounts, a role she has occupied since 2013 in Murfreesboro, Tennessee. In this capacity, she performs and analyzes monthly and quarterly reports to assess trending data related to the company's overall goals. Prior to her current role, she served as Call Center Manager from 2004 to 2013 and as Call Center Representative from 1996 to 2004, both in the Greater Nashville Area.
Professional Experience
Laura Roberson has extensive experience in client invoicing and call center operations. As Client Invoicing Manager, she oversees vendor relations for over 130 countries where Black Box Network Services operates. Her previous roles as Call Center Manager and Call Center Representative provided her with a solid foundation in customer service and operational management. This progression reflects her long-term commitment to the company and her ability to adapt to various responsibilities within the organization.
Education and Expertise
While specific educational details are not provided, Laura Roberson's extensive experience at Black Box Network Services indicates a strong understanding of client invoicing processes and vendor management. Her role requires analytical skills to interpret monthly and quarterly reports, suggesting proficiency in data analysis and strategic assessment. Her expertise is further demonstrated through her leadership in managing global accounts.
Background
Laura Roberson has dedicated her professional career to Black Box Network Services, starting as a Call Center Representative in 1996. Over the years, she has progressed through various roles, gaining valuable experience in customer service and management. Her long tenure with the company highlights her dedication and adaptability in a dynamic work environment.