Lorena Otterson
About Lorena Otterson
Lorena Otterson is a Salesforce Administrator and Sales Operations Analyst at Black Box, where she has worked since 2021. She has a background in various administrative and analytical roles and holds a B.A. in Sociology and Psychology from the University of Minnesota Duluth.
Work at Black Box
Lorena Otterson has been employed at Black Box since 2021, serving as a Salesforce Administrator and Sales Operations Analyst. In this role, she has contributed to the management and optimization of Salesforce systems, enhancing sales operations. Prior to her current position, she worked as a Sales Administrator at Black Box from 2017 to 2021, where she supported sales processes and administrative tasks.
Education and Expertise
Lorena Otterson earned a Bachelor of Arts degree in Sociology and Psychology from the University of Minnesota Duluth, studying there from 2006 to 2009. This educational background provides her with a solid foundation in understanding human behavior and social systems, which is beneficial in her roles within sales operations and administration.
Professional Background
Lorena Otterson has a diverse professional background with experience in various roles. She worked as an Executive Assistant at Mytech Partners from 2014 to 2016 and as an Account Manager at All Covered from 2011 to 2014. Additionally, she held positions as a CIP Specialist at Rise, Inc. and as an Employment Specialist at MRC-Minnesota Resource Center, showcasing her versatility in administrative and operational functions.
Previous Employment Experience
Before her tenure at Black Box, Lorena Otterson held multiple positions that contributed to her skill set. She served as an Executive and Communications Associate at AccessAbility, Inc. from 2016 to 2017. Her earlier roles include working as a CIP Specialist at Rise, Inc. and as an Employment Specialist at MRC-Minnesota Resource Center, each providing her with valuable experience in administrative and support functions.