Manuel Lopez
About Manuel Lopez
Manuel Lopez is an IT Support Technician with over 12 years of experience at Black Box Network Services and previously worked as an Inventory Lead at CarMax for six years. He is bilingual in English and Spanish and holds an Associate of Science in Information Technology from ITT Technical Institute-Miami.
Current Role at Black Box Network Services
Manuel Lopez has been employed at Black Box Network Services as an IT Support Technician since 2012. He operates in the Miami/Fort Lauderdale area, where he provides technical support and solutions to various IT challenges. His role involves troubleshooting, maintaining systems, and ensuring optimal performance of network services. Over his tenure, he has contributed to the efficiency of IT operations within the organization.
Previous Experience at CarMax
Prior to his current position, Manuel Lopez worked at CarMax as an Inventory Lead from 2006 to 2012. During his six years in this role, he was responsible for overseeing inventory management processes. His experience at CarMax provided him with valuable skills in leadership and operational management, which he has since applied in his IT career.
Education and Technical Expertise
Manuel Lopez studied at ITT Technical Institute-Miami, where he focused on Computer Systems Networking and Telecommunications. He earned an Associate of Science (A.S.) degree in Information Technology, completing his studies from 2007 to 2009. This educational background has equipped him with the technical knowledge necessary for his role in IT support.
Bilingual Skills and Cultural Background
Manuel Lopez is fully bilingual in English and Spanish. He was raised in Miami and is a native of Cuba, which has contributed to his ability to communicate effectively with a diverse range of clients and colleagues. His bilingual skills enhance his capacity to provide support in a multicultural environment.
Leadership and Workplace Attitude
Manuel Lopez is recognized for his positive and dynamic attitude towards workplace challenges. He has developed strong leadership capabilities, guiding his team to consistently meet deadlines and achieve results. His approach to leadership emphasizes collaboration and adaptability, which has proven beneficial in his IT support role.