Rachelle Miller
About Rachelle Miller
Rachelle Miller is an Enterprise Account Executive at Black Box, where she has worked for 17 years. She has a background in customer service and loan administration, and has managed high-value contracts and office operations across her career.
Current Role at Black Box
Rachelle Miller has been serving as an Enterprise Account Executive at Black Box since 2007. In this role, she focuses on managing enterprise-level accounts and ensuring client satisfaction. Her responsibilities include maintaining departmental policies and procedures, with an emphasis on quality assurance and compliance. Rachelle's extensive experience in account management allows her to effectively address client needs and drive business growth.
Previous Experience at Countrywide Home Loans
Before her tenure at Black Box, Rachelle Miller worked at Countrywide Home Loans for four months in 2005. In her role, she was involved in customer service and loan administration. Rachelle's experience in this position provided her with foundational skills in the financial services sector, contributing to her overall expertise in account management.
Experience at Dealertrack
Rachelle Miller worked as an Information Analyst at Dealertrack from 2003 to 2004. During her one-year tenure, she gained valuable experience in data analysis and operational support. This role helped her develop analytical skills that are essential in her current position as an Enterprise Account Executive.
Education in Business Administration
Rachelle Miller studied Business Administration at Ashford University, where she earned her Bachelor of Arts degree from 2009 to 2013. Her education provided her with a solid understanding of business principles, which she applies in her professional roles. The knowledge gained during her studies supports her capabilities in managing complex contracts and operational efficiency.
Contract Oversight and Team Management
In her career, Rachelle Miller has overseen a $40 million+ contract with the California State Department of Corrections and Rehabilitation. She ensured accurate billing, order processing, and contract compliance. Additionally, she supervised a team of over five office staff, managing human resources and office management tasks. Her experience in managing high-value contracts and teams contributes to her effectiveness in her current role.