Richa Verma
About Richa Verma
Richa Verma is a Business Analyst Manager with over 15 years of IT experience, including more than 8 years in management roles. She has worked at various companies, including Black Box and Suncorp Group, and is technically proficient in Genesys-CTI and Work Force Management.
Current Role at Black Box
Richa Verma serves as the Business Analyst Manager at Black Box, a position she has held since 2021. In this role, she applies her extensive IT experience to oversee business analysis initiatives, ensuring alignment with organizational goals. Her responsibilities include managing project requirements, stakeholder communication, and process improvements.
Previous Experience at Verint Systems
Richa Verma worked as a Project Manager at Verint Systems from 2017 to 2018 in Sydney, New South Wales, Australia. During her tenure, she was responsible for leading project teams and ensuring successful project delivery. This role contributed to her development in project management within a technology-focused environment.
Background in Tata Consultancy Services
Prior to her role at Verint Systems, Richa Verma was a Senior System Analyst at Tata Consultancy Services from 2005 to 2009 in India. In this capacity, she gained valuable experience in system analysis and contributed to various IT projects, laying the groundwork for her future roles in management and analysis.
Education and Technical Proficiency
Richa Verma earned her Bachelor of Engineering (B.E.) in Information Technology from Utkal University, completing her studies from 2001 to 2005. She is technically proficient in Genesys-CTI and Work Force Management, which supports her analytical capabilities in her current and previous roles.
Expertise in Project Management
Richa Verma has over 15 years of IT experience, with more than 8 years in management roles. She specializes in managing projects using Agile methodologies and has a proven track record of handling multiple concurrent projects of increasing complexity. Her expertise allows her to effectively lead teams and drive project success.