Schelly Jackson
About Schelly Jackson
Schelly Jackson is a Senior PC Technician and Server Operations Support at Black Box Network Services, where she has worked since 2012. She specializes in automating processes, providing technical support, and training new team members in server operations.
Work at Black Box Network Services
Schelly Jackson has been employed at Black Box Network Services since 2012, serving as a Senior PC Technician and Server Operations Support. In this role, Jackson focuses on enhancing server operations through the development of scripts that automate departmental processes. This position has been held for 12 years in Lawrence, Pennsylvania, where Jackson contributes to the efficiency and effectiveness of server management.
Education and Expertise
Schelly Jackson holds a Bachelor of Arts in Journalism from Pepperdine University, where studies were completed from 1994 to 1998. Additionally, Jackson earned an Associate degree in Applied Science from Heald College between 2003 and 2005. Jackson possesses expertise in handling Cisco switches, MS SQL, and IIS support, which are essential components of server operations.
Training and Development
In the role of Senior PC Technician and Server Operations Support, Schelly Jackson is responsible for training new team members. This involves sharing knowledge and expertise in technical support and server operations, ensuring that new staff are well-equipped to handle their responsibilities effectively.
Technical Support Responsibilities
Schelly Jackson provides technical support specifically for local campus labs of a leading processor manufacturer. This role involves creating and maintaining local and global security groups as part of server operations support, contributing to the overall security and functionality of the systems.