Scott Stewart
About Scott Stewart
Scott Stewart serves as a Senior IT Service Technician III at Black Box Network Services, where he has worked since 2005 at Miami International Airport. He has prior experience in customer service roles at Nextel and Ryder System, Inc.
Work at Black Box
Scott Stewart has been employed at Black Box Network Services since 2005, serving as a Senior IT Service Technician III. His role involves providing technical support and services at Miami International Airport. With 19 years of experience in this position, he has developed a deep understanding of IT systems and customer service within a high-demand environment.
Previous Employment History
Before joining Black Box Network Services, Scott Stewart worked at Nextel from 1999 to 2001, where he held the position of Technical Customer Service. He also worked at Ryder System, Inc. from 1995 to 1997 in a Customer Service role. Additionally, he returned to Nextel from 2000 to 2001 as a Customer Care Representative, further enhancing his customer service skills.
Technical Expertise
In his current role as Senior IT Service Technician III, Scott Stewart has developed extensive technical expertise in IT service management. His experience at Miami International Airport requires proficiency in troubleshooting, system maintenance, and providing effective solutions to technical issues, contributing to the operational efficiency of the airport's IT infrastructure.
Customer Service Skills
Scott Stewart's background in customer service spans several years and includes roles at both Ryder System, Inc. and Nextel. His experience in these positions has equipped him with strong communication skills and the ability to address customer needs effectively, which is essential in his current role at Black Box Network Services.