Sean Williams

Network Support Technician @ Black Box

About Sean Williams

Sean Williams is a Network Support Technician at Black Box, where he has worked since December 2019. He has extensive experience in telecommunications and has supported major financial institutions, including Bank of America.

Work at Black Box

Sean Williams has been employed at Black Box as a Network Support Technician since December 2019. In this role, he provides technical support and maintenance for network systems. His responsibilities include troubleshooting network issues and ensuring optimal performance of communication systems. He supports the Bank of America at the Teleport in Staten Island, NY, contributing to the operational efficiency of their network infrastructure.

Education and Expertise

Sean Williams studied at DeVry University, where he earned an Associate in Science degree in Network and Communications from 2008 to 2009. He also obtained an Associate in Science degree in Electronics from DeVry University between 1990 and 1992. His educational background provides a strong foundation in technical skills relevant to his current role in network support and telecommunications.

Background

Sean Williams completed his early education at St. Peter's Boys High School from 1981 to 1985. He also attended Blessed Sacrament from 1973 to 1981. His diverse educational journey has equipped him with the knowledge and skills necessary for a career in technology and telecommunications.

Previous Work Experience

Before joining Black Box, Sean Williams held various positions in the technology sector. He worked as a Field Engineer for SDI International Corp/Contractor for Motorola Solutions since 2014, providing services in New York City. He also served as an I.T. Engineer at Trigyn Technologies for 10 months in 2012 at the United Nations and as a Software Engineer at The-Data-Pros.NET, Inc. for 5 months in 2011. Additionally, he worked as a Customer Service Representative at 2020 Companies and as a Field Service Engineer at Clearwire.

Telecommunications Sector Experience

Sean Williams has extensive experience in the telecommunications sector, particularly in supporting major financial institutions. His roles have involved technical support, field engineering, and customer service, allowing him to develop a comprehensive understanding of network systems and client needs in a fast-paced environment.

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