Sheila Hayes
About Sheila Hayes
Sheila Hayes is a Project Manager at Black Box Network Services with over a decade of experience in project management and infrastructure projects, particularly in the financial and telecom sectors. She has held various roles at Sprint and has a background in Accounting from Rockhurst College.
Current Role at Black Box Network Services
Sheila Hayes has been serving as a Project Manager at Black Box Network Services since 2014. In this role, she is responsible for planning, coordinating, and executing various projects. Her work is based in Overland Park, Kansas, where she utilizes the PMBOK methodology to ensure effective project management. Sheila's experience includes managing infrastructure projects, particularly for Bank of America, which emphasizes her expertise in financial and telecom technology development.
Previous Experience at Sprint
Sheila Hayes has a significant history with Sprint, where she held multiple roles over a span of nearly two decades. Her positions included Manager of SS7 Translations and Quality Report Teams, Manager of Wireline and Order Provisioning, and Supervisor of Domestic & ION & IVR – Switch Translations. Additionally, she worked as a Technical Support Analyst and Routing Analyst. This extensive experience at Sprint provided her with a strong foundation in telecommunications and project management.
Educational Background
Sheila Hayes studied at Rockhurst College in Kansas City, Missouri, where she earned a Bachelor of Science in Business Administration (BSBA) with a focus on Accounting from 1979 to 1984. Prior to this, she completed her general education at Wyandotte High School, achieving a diploma from 1976 to 1979. Her educational background supports her professional expertise in project management and technical roles.
Management Style and Methodologies
In her project management role, Sheila Hayes employs a facilitative and inclusive management style. This approach enhances team participation and accountability, fostering a collaborative work environment. She is proficient in DMAIC and SDLC development methodologies, which she utilizes for process improvement and systems analysis. Her ability to manage cross-functional teams remotely, including subject matter experts, engineers, and vendors, is a key aspect of her professional skill set.
Career Progression and Roles
Sheila Hayes has progressed through various roles in her career, starting as a Routing Analyst at Sprint in 1986 and advancing to managerial positions over the years. Her career includes roles such as Office Manager at H&R Block and Technical Project Manager at Genesis10. This diverse experience has contributed to her comprehensive understanding of project management and technical operations within the telecommunications and financial sectors.