Brandon Yando
About Brandon Yando
Brandon Yando serves as a Customer Enablement Manager at Blend in the Dallas-Fort Worth Metroplex, a position he has held since 2021. He has a diverse professional background, including roles as an Implementation Consultant and Budget Coordinator, with expertise in configuring ERP applications for public sector municipalities.
Work at Blend
Brandon Yando has served as a Customer Enablement Manager at Blend since 2021. In this role, he is responsible for ensuring clients effectively utilize the company's products and services. He operates within the Dallas-Fort Worth Metroplex, where he focuses on enhancing customer satisfaction and engagement. His responsibilities include defining and documenting business requirements for ERP clients, which involves understanding client needs and translating them into actionable insights.
Previous Experience
Before joining Blend, Brandon Yando held various positions that contributed to his expertise in customer enablement and ERP applications. He worked as an Implementation Consultant at Tyler Technologies from 2018 to 2021, where he specialized in public sector municipalities. Prior to that, he was a Budget Coordinator at MHMR of Tarrant County from 2012 to 2015. His early career included a role as a Caddy at Victoria National Golf Club from 2000 to 2005 and as an Implementation Consultant at Entrata from 2015 to 2016.
Education and Expertise
Brandon Yando studied at the University of Southern Indiana, where he focused on Public Relations and Advertising from 2001 to 2005. His academic background has equipped him with skills relevant to customer engagement and communication. He possesses expertise in configuring ERP applications tailored to the needs of public sector municipalities, which is critical for his role in client satisfaction and business requirements documentation.
Skills in ERP Implementation
Brandon Yando has developed a strong skill set in ERP implementation throughout his career. He is responsible for identifying and reporting software gaps to ensure client satisfaction during ERP implementations. His experience in various roles has provided him with a comprehensive understanding of the challenges and requirements faced by clients in the public sector, allowing him to effectively address their needs.