Emily Dalton
About Emily Dalton
Emily Dalton is a Manager of Mortgage Automation Operations at Blend, with extensive experience in the mortgage industry, including roles at Fairway Independent Mortgage Corporation and Home Connects Lending Services. She holds a Bachelor of Science in Business Administration from Indiana Wesleyan University and has a proven track record in customer service and problem-solving.
Current Role at Blend
Emily Dalton serves as the Manager of Mortgage Automation Operations at Blend, a position she has held since 2022. In this role, she oversees the automation processes within the mortgage operations, focusing on improving efficiency and customer service. Dalton's expertise in the mortgage industry allows her to implement effective strategies that enhance operational performance.
Previous Experience in Mortgage Industry
Before joining Blend, Emily Dalton held various positions in the mortgage industry. She worked at Fairway Independent Mortgage Corporation as VP of National Processing from 2015 to 2022, where she managed processing operations remotely. Prior to that, she was a Mortgage Loan Processor at Bank of England, Mortgage Division from 2010 to 2015. Her earlier experience includes a role as Business Development Manager at Home Connects Lending Services from 2005 to 2007.
Educational Background
Emily Dalton studied at Lorain County Community College from 1999 to 2003, where she achieved a degree in General Studies. She furthered her education at Indiana Wesleyan University, earning a Bachelor of Science in Business Administration from 2006 to 2008. Her academic background provides a solid foundation for her career in the mortgage industry.
Skills and Expertise
Emily Dalton demonstrates strong problem-solving skills and office management capabilities. She is adept at working independently with minimal supervision and effectively prioritizing her workload. Her skills include delivering product training and demonstrations, which enhance customer relationship management. Dalton has a proven track record of providing excellent customer service and developing new product strategies that improve performance rates in the mortgage sector.