Javaria Braden
About Javaria Braden
Javaria Braden is a Solutions Engineer with expertise in SaaS solutions and data management, currently working at Blend since 2021. She has held various roles in customer success and training across multiple companies, including Audatex, AIG, and JPMorgan Chase, and actively engages in mentoring and coaching within her team.
Current Role at Blend
Javaria Braden serves as a Solutions Engineer at Blend, a position she has held since 2021. In this role, she operates remotely from the Greater Atlanta Area. Her responsibilities include leveraging her expertise in SaaS solutions and data management to enhance customer-centric experiences. She focuses on innovation and training development, which are essential for driving customer success within the organization.
Previous Experience at Audatex
Before joining Blend, Javaria worked at Audatex, a Solera company, from 2015 to 2021. During her six years there, she held the position of Territory Service Manager, also known as Customer Success Manager, while working remotely in the Greater Atlanta Area. Her role involved ensuring customer satisfaction and managing service delivery effectively.
Career Background in Customer Success
Javaria has extensive experience in customer success roles across various organizations. She worked at JPMorgan Chase as a Personal Banker and later as a Small Business Relationship Manager from 2010 to 2013. She also held multiple positions at Amity Corporation, including Head of Teacher Development and Central Area Trainer, where she focused on customer success strategies. Her background includes mentoring and coaching, which fosters professional growth within her teams.
Educational Qualifications
Javaria Braden has a solid educational background. She studied at Morris Brown College, earning a Bachelor of Science degree. She furthered her education at American InterContinental University, achieving a Master of Education (MEd). Additionally, she completed a certification program at Bethel School of Technology from 2018 to 2019. This diverse educational foundation supports her expertise in strategic thinking and decision-making.
Skills and Expertise
Javaria possesses strong skills in strategic thinking and decision-making, which enhance team performance. She has expertise in SaaS solutions and data management, contributing to effective customer-centric experiences. Her focus on emotional intelligence aids in building effective teamwork and collaboration, essential for driving innovation and success in her roles.