Kevin Huynh
About Kevin Huynh
Kevin Huynh is a QC/Customer Service professional currently working at Blend in Westlake Village, California, where he has excelled in retention and contribution metrics since 2021. He has a diverse background in customer service and social media management, with previous roles at Tesla, Priority Financial Network, and Blaze Pizza.
Work at Blend
Kevin Huynh has been employed at Blend since 2021, serving as a QC/Customer Service representative. In this role, he works in Westlake Village, California, and is responsible for auditing insurance policies to ensure that e-signatures and premium payments are completed. He has transitioned to the Retention Team at Blend Insurance Agency, where he successfully retains over 600 renewal policies each month. His performance consistently exceeds weekly contribution metrics, achieving over 300 contribution points.
Previous Experience at Tesla
Before joining Blend, Kevin worked at Tesla as a Customer Experience Specialist for a brief period in 2018. His role focused on enhancing customer satisfaction and addressing client needs. His experience at Tesla contributed to his skills in customer service and support.
Background in Financial Services
Kevin Huynh worked at Priority Financial Network as a Loan Disclosure Specialist from 2019 to 2021. In this position, he gained experience in the financial services sector, focusing on loan documentation and compliance. This role followed his tenure at Tesla and provided him with valuable insights into customer interactions in a financial context.
Education and Expertise
Kevin holds a Bachelor of Arts in Communication and Media Studies from California State University, Northridge, where he studied from 2013 to 2017. His educational background has equipped him with skills in communication, which he applies in his professional roles, particularly in customer service and social media management.
Role at JUNGLE BOY PRODUCTIONS, LLC
Since 2017, Kevin has also been working as a Social Media Manager at JUNGLE BOY PRODUCTIONS, LLC in Los Angeles, California. In this role, he manages social media strategies and content, contributing to the company's online presence and engagement with audiences.