Manan Shah
About Manan Shah
Manan Shah is a Strategic Customer Success Manager with a strong background in customer success and product management, currently working at Blend. He holds a Master of Science in Management Information Systems from Syracuse University and has a proven track record of managing high-value clients and achieving significant quota attainment.
Current Role at Blend
Manan Shah currently serves as a Strategic Customer Success Manager at Blend, a position he has held since 2023. In this role, he manages a multi-million ARR book of business, focusing on high-value strategic clients. He has demonstrated strong performance by maintaining zero churned accounts and achieving over 170% quota attainment.
Previous Experience at Blend
Manan Shah has held multiple roles at Blend. He worked as a Customer Success Manager from 2021 to 2022 for one year and later served as an Enterprise Customer Success Manager for seven months in 2022. During his tenure, he received the Peak Performer award, recognizing his contributions to the company.
Professional Background
Before joining Blend, Manan Shah worked at Deloitte as a Consultant from 2020 to 2021 and as a Business Technology Analyst from 2019 to 2020. He also gained experience at Cox Automotive Inc., where he served as a Product Manager from 2018 to 2019 and as a Product Analytics Intern for two months in 2018.
Education and Qualifications
Manan Shah earned a Master of Science in Management Information Systems from Syracuse University, studying from 2017 to 2019. He also holds a Bachelor of Engineering in Computer Science from the University of Mumbai, where he studied from 2014 to 2017. During his time at Syracuse University, he worked as a Graduate Teaching Assistant for nine months in 2018.