Marisa Scott

Customer Success @ Blend

About Marisa Scott

Marisa Scott is a Customer Success professional currently working at Blend since 2022. She has a dual Master's degree in Business Administration and Finance and has held various roles in customer success and financial planning at notable companies such as Ayco and American Express.

Work at Blend

Marisa Scott has been working at Blend since 2022 in the role of Customer Success. In this position, she focuses on enhancing customer satisfaction and ensuring that clients effectively utilize Blend's services. Her experience in customer success roles equips her to address client needs and foster strong relationships.

Previous Experience in Customer Success

Before joining Blend, Marisa Scott served as the Director of Customer Success and Strategic Projects at Skeps from 2021 to 2022. She also worked as a Fellow in Customer Success at On Deck for 10 months in 2022. Her extensive background in customer success includes various roles at Ayco, a Goldman Sachs Company, where she held positions such as Financial Planner, Senior Financial Planner, and Account Manager.

Education and Expertise

Marisa Scott holds a dual Master's degree in Business Administration (MBA) and Finance (MSF) from Walsh College. She also earned a Bachelor's Degree in Business Administration with a focus on Finance and Strategy from the University of Michigan - Stephen M. Ross School of Business. Her academic background supports her expertise in point of sale finance and Buy Now Pay Later models.

Achievements and Recognition

Marisa Scott has received several accolades throughout her career. She was awarded 'Associate of the Year' at Ayco, a Goldman Sachs Company, and recognized as a Riversville Scholar. Additionally, she received the 'Leader in Thought and Action' award from the Michigan Ross School of Business, highlighting her contributions and leadership in her field.

Background and Early Career

Marisa Scott began her career as an Automotive Research Analyst in the Economics/Business Group at the Center for Automotive Research in 2005. She then progressed through various roles at Ayco, a Goldman Sachs Company, from Analyst to Account Manager. Her early experiences laid the foundation for her expertise in financial planning and customer success.

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