Matt Mitchell
About Matt Mitchell
Matt Mitchell is a Technical Support Specialist with experience in technical support roles at various companies. He has worked at Blend since 2021 and previously held positions at Follett Learning and Gong.
Work at Blend
Matt Mitchell has been employed at Blend since 2021, serving as a Technical Support Specialist. In this role, he provides assistance and solutions to technical issues faced by users. His responsibilities include troubleshooting, diagnosing problems, and ensuring a high level of customer satisfaction. His experience in technical support contributes to the overall efficiency of the support team at Blend.
Previous Experience at Follett Learning
Before joining Blend, Matt Mitchell worked at Follett Learning from 2016 to 2021 as a Technical Support Analyst. During his five years in this position, he was responsible for resolving technical inquiries and providing support to clients. His role involved maintaining communication with users to ensure their technical needs were met effectively.
Current Role at Gong
In 2023, Matt Mitchell transitioned to Gong, where he holds the position of Technical Support Engineer. In this capacity, he applies his technical expertise to assist users with various software-related issues. His role at Gong builds on his previous experience in technical support, allowing him to further develop his skills in a new environment.