Blink
Blink is a design company that uses evidence-driven design to create memorable products, emphasizing user experience and collaboration with notable clients such as NASA and Amazon.
Company Overview
Blink is a design firm that emphasizes evidence-driven practices to create memorable and effective products. It believes the customer experience defines the brand and uses research-backed methodologies to achieve superior design outcomes. Blink's approach involves collaboration and prototyping to ensure alignment with users and stakeholders.
Services
Blink offers a wide range of design and user experience services, including competitor analysis, concept evaluation, contextual inquiry, customer experience journey mapping, design workshops, diary studies, ethnographic research, experience prototypes, future state storyboards, prototype design, service design blueprints, strategy and envisioning workshops, user and stakeholder interviews, vision prototypes, accessibility services, customer experience benchmarking, data science and analytics, expert reviews, field trials, front-end development, interaction design, prioritized UX metrics, survey research, usability testing, visual design, back-end engineering, design ops, research ops, design thinking, design systems, and embedded teams.
Clients and Partnerships
Blink has collaborated with high-profile clients such as NASA, Edelman Financial Engines, Special Olympics, Atari, New York Times, Amazon, and Moen. Specifically, its long-term partnership with Amazon has resulted in over 10,000 research interviews and 450 successfully delivered projects. These collaborations highlight Blink's expertise and ability to handle large-scale, impactful projects.
Awards and Recognition
Blink has received numerous accolades for its work, illustrating its industry impact and growth. Awards include the Best UX Design at SF Design Week 2021, Best Tech Companies to Work For by Powderkeg in 2022, and being ranked #3 Best Workplace in Washington - Midsize in 2022 by Puget Sound Business Journal. In 2020, Blink was listed among America’s Fastest-Growing Private Companies by Inc. 5000, and it also won the National Overall Culture Award from Powderkeg.
Community Engagement
Blink supports social change through its pro bono program, aiding organizations that positively impact communities. Additionally, the company dedicates efforts to its annual design initiatives aimed at driving social progress. This commitment to community involvement underscores Blink's dedication to using its expertise for broader social good.