Andy Rocker
About Andy Rocker
Andy Rocker serves as the Director of Customer Success at Blip and has over a decade of experience in digital marketing and out-of-home advertising. He has held various leadership roles in customer success and client management across several companies in the Greater Atlanta Area.
Current Role at Blip Billboards
Andy Rocker serves as the Director of Customer Success at Blip, a position he has held since 2021. He operates remotely from Atlanta, Georgia, and focuses on enhancing customer satisfaction and success. In this role, he leads initiatives to improve customer engagement and retention, ensuring that clients receive maximum value from Blip's services.
Previous Experience in Customer Success
Prior to his current role, Andy Rocker accumulated extensive experience in customer success across various organizations. He worked at Transactly as the Director of Client Success for five months in 2021 and at Crisp Video Group as Director of Client Success from 2019 to 2020. He also held the position of Head of Customer Success at Motivo for four months in 2019 and served as Sr. Client Manager at Clear Harbor from 2015 to 2017.
Career Background in Client Solutions
Andy Rocker began his career in client solutions at NexxLinx, where he worked as the Director of Client Solutions from 2013 to 2015. He later transitioned to the role of Director of Training and Quality Assurance at the same company. His experience also includes a position as Director of Client Success at Nysa Capital, LLC from 2017 to 2019, where he contributed to client relationship management and service delivery.
Education and Professional Development
Andy Rocker studied Business Administration and Management at Georgia State University Perimeter College from 2002 to 2004. He also attended Gardner-Webb University for a year, where he pursued a similar field of study. His educational background supports his extensive career in customer success and management.
Mentorship and Leadership Focus
Andy Rocker is recognized for his commitment to mentorship and leadership. He is dedicated to helping others reach their potential and has a strong focus on leading high-performing sales and customer success teams. His leadership approach emphasizes growth for go-to-market products and services, reflecting his extensive experience in the industry.