Kim Wolfe
About Kim Wolfe
Kim Wolfe serves as the Vice President of Franchise Operations at Blo Blow Dry Bar, where she has led significant initiatives such as the implementation of a new eCommerce platform and the company's expansion into international markets. With a strong educational background and extensive experience in operations and management, she has contributed to notable improvements in efficiency and revenue.
Current Role at Blo Blow Dry Bar
Kim Wolfe serves as the Vice President of Franchise Operations at Blo Blow Dry Bar, a position she has held since 2015. In this role, she has been instrumental in the company's growth, overseeing franchise operations and implementing strategic initiatives. Wolfe has played a key role in expanding Blo Blow Dry Bar into four new international markets, including New York, Washington, London, and Hong Kong. Her leadership has contributed to the overall success and operational efficiency of the franchise.
Education and Professional Development
Wolfe has a strong educational background, having studied at Queen's University, where she completed the Executive Development Program in Leadership in 2010. She also holds a Certificate in eBusiness/eCommerce Management from the University of Toronto, achieved between 2013 and 2014. Additionally, she studied Anthropology and Fine Art History at the University of Toronto - University of St. Michael's College from 2005 to 2008. Her education has equipped her with the skills necessary for her roles in operations and management.
Previous Experience in Operations and Management
Before her current role, Wolfe held several positions that contributed to her expertise in operations and management. She worked as the Director of Operations at Women of Influence Inc. from 2009 to 2015, where she developed operational strategies. Additionally, she served as a Research Assistant to Professor Harriet Rosenberg at York University from 2007 to 2008, and as a Project Manager at Women's College Hospital Foundation in 2011. These experiences have shaped her approach to leadership and team development.
Achievements in Franchise Operations
Wolfe has implemented several initiatives that have positively impacted Blo Blow Dry Bar's operations. She successfully introduced a new eCommerce platform that generates $800K in annual sales. Additionally, she standardized sponsorship terms and contracts, which improved clarity and reduced shipping costs. Wolfe's efforts have led to an 11% improvement in the company's bottom line by fostering underperforming employees into high-performing team members. She has also achieved a 24% reduction in IT costs and secured an additional $100K in financing for the company.