Michael Nasso
About Michael Nasso
Michael Nasso serves as the Franchise Operations Manager at Blo Blow Dry Bar, where he has worked since 2020. He has extensive experience in the beauty industry, having previously managed stores at Starbucks and TONI&GUY, and has pursued advanced studies in hairdressing and color theory.
Current Role at Blo Blow Dry Bar
Michael Nasso serves as the Franchise Operations Manager at Blo Blow Dry Bar, a position he has held since 2020. In this role, he focuses on enhancing operational efficiency and ensuring that franchise locations adhere to the brand's standards. His responsibilities include developing training programs aimed at improving customer satisfaction among franchise staff. Nasso's experience in operations management is crucial for maintaining the quality of service across multiple locations in Toronto, Ontario, Canada.
Previous Experience at Starbucks
Before joining Blo Blow Dry Bar, Michael Nasso worked as a Manager at Starbucks from 2017 to 2020 in the Toronto, Canada area. During his three years at Starbucks, he gained valuable experience in customer service and team management. His role involved overseeing daily operations and ensuring a high level of customer satisfaction, which contributed to his skill set in franchise operations.
Educational Background in Hairdressing
Michael Nasso has a robust educational background in hairdressing, having studied at various prestigious institutions. He attended the Toni & Guy Hairdressing Academy in New York, where he achieved an Advanced Cut & Colour certification. Additionally, he studied at the L'Oreal Advanced Academy in London, earning an Advanced Colour Keys qualification. His training also includes Advanced Cutting & Technical studies at the Toni & Guy Hairdressing Academy in London and Teacher Training in Dallas, Texas.
Experience at TONI&GUY
Michael Nasso worked at TONI&GUY for 16 years, from 1998 to 2014, where he held the position of Store Manager at the 180 Bloor Street West location in Toronto, Canada. His long tenure at TONI&GUY provided him with extensive experience in salon management and customer service, laying the foundation for his future roles in franchise operations.
Contributions to Franchise Development
At Blo Blow Dry Bar, Michael Nasso has played a significant role in expanding the franchise network. He has supported new franchisees through the onboarding process, ensuring they are equipped with the necessary tools and knowledge to succeed. His efforts have been instrumental in implementing operational strategies that align with the brand's standards, contributing to the overall growth and success of the franchise.