Alena Thompson
About Alena Thompson
Alena Thompson is a Sales Operations Coordinator at Blue Acorn iCi, where she has worked since 2022. With a diverse background in sales operations, project management, and event coordination, she has developed key skills in CRM management, lead generation, and process automation.
Work at Blue Acorn iCi
Alena Thompson has been serving as the Sales Operations Coordinator at Blue Acorn iCi since 2022. In this role, she focuses on automating sales operations systems and streamlining processes, which are essential for enhancing operational efficiency. Her responsibilities include managing CRM databases and implementing lead generation strategies, both of which are critical to the sales operations function.
Previous Employment Experience
Before joining Blue Acorn iCi, Alena Thompson accumulated extensive experience in various roles. She worked as an Account Project Manager at Pollock Printing from 2017 to 2022 and at Southern Stone Surfaces from 2016 to 2017. Additionally, she held positions at Express Employment Professionals as a Staffing Consultant and Staffing Coordinator in 2016 and 2015, respectively. Her career also includes roles in event coordination and sales operations at companies such as Spectrum Settlement Recovery and Restaurant.com.
Education and Expertise
Alena Thompson holds a Bachelor’s Degree in Broadcast & Electronic Communication Arts from San Francisco State University, which she completed from 2000 to 2003. She also earned three Associate’s Degrees from Napa Valley College between 1998 and 2000. Her educational background is complemented by her expertise in CRM database management, lead generation strategies, and social media marketing, which are vital for her current role in sales operations.
Background in Event Planning
Alena has a strong background in event planning, having worked as a Meeting/Event Coordinator at the Diocese of Oakland and as a Senior Meeting Coordinator at Restaurant.com. Her experience in these roles has equipped her with skills in organizing and executing events, which are beneficial in her current sales operations position.
Skills in Sales Operations
Alena Thompson demonstrates significant skills in automating sales operations systems and streamlining operational processes. She has a proven track record in revenue growth and staff training, showcasing her leadership capabilities. Her expertise in sales operations is further enhanced by her skills in copywriting and social media marketing, which support her overall effectiveness in the sales and marketing domain.