Caitlin Tynan
About Caitlin Tynan
Caitlin Tynan is the Manager of Customer Experience at Blue Acorn iCi, a position she has held since 2020. She has a background in customer relations, having previously worked in various roles at BrandShop Digital Commerce and Blue Acorn iCi.
Current Role at Blue Acorn iCi
Caitlin Tynan serves as the Manager of Customer Experience at Blue Acorn iCi, a position she has held since 2020. In this role, she focuses on enhancing customer interactions and ensuring satisfaction across various touchpoints. Her responsibilities include overseeing customer service operations and implementing strategies to improve the overall customer experience.
Previous Experience at Blue Acorn iCi
Before her current role, Caitlin Tynan worked at Blue Acorn iCi as the Assistant Manager of Consumer Care from 2018 to 2020. In this position, she supported the management of customer care initiatives and contributed to the development of processes that improved service delivery and customer engagement.
Experience at BrandShop Digital Commerce
Caitlin Tynan has extensive experience at BrandShop Digital Commerce, where she held multiple roles. She worked as a Brand Relations Coordinator from 2016 to 2018, focusing on building and maintaining relationships with brand partners. Prior to that, she served as a Brand Specialist for eight months in 2016 and as a Brand Ambassador from 2009 to 2016, where she promoted brand awareness and engagement.
Educational Background
Caitlin Tynan completed her secondary education at Naugatuck High School. This foundational education provided her with the skills necessary to pursue her career in customer experience and brand management.