Carrie Lockhart
About Carrie Lockhart
Carrie Lockhart serves as the Vice President of Client Experience at Blue Acorn iCi, where she has worked since 2022. With a diverse background in client services and revenue management, she has held various roles in notable companies, including American Airlines and Visiture.
Current Role as VP, Client Experience
Carrie Lockhart currently serves as the Vice President of Client Experience at Blue Acorn iCi. She has held this position since 2022, contributing to the company's focus on enhancing client engagement and satisfaction. In her role, she leads initiatives aimed at improving the overall client experience, leveraging her extensive background in client services and account management.
Previous Experience at Blue Acorn iCi
Carrie Lockhart has a significant history with Blue Acorn iCi, where she worked in various roles. She served as an Account Director from 2019 to 2020 and again from 2021 to 2022. Additionally, she held the position of Lead Client Success Manager from 2017 to 2019 and Client Success Manager in 2017. Her experience at Blue Acorn iCi has equipped her with the skills necessary to drive client satisfaction and retention.
Career Background in Client Services
Before her current role, Carrie Lockhart worked at Visiture as Development Client Services for three months in 2021. She also worked as a Business Consultant at HAH Parking, Inc. from 2019 to 2020. Her earlier career included positions at American Airlines, where she held various analyst roles focused on revenue management and customer insights, contributing to her expertise in client engagement strategies.
Education and Qualifications
Carrie Lockhart holds a Master of Business Administration (MBA) in Marketing/Marketing Management from Pontifícia Universidad Católica de Santiago, obtained in 2013. She also completed an International MBA at the University of South Carolina, focusing on Portuguese, International Business, and Marketing. Additionally, she has studied at multiple institutions, including Clemson University, where she earned a Bachelor of Arts in Economics, graduating Magna Cum Laude.
Expertise and Skills
Carrie Lockhart possesses expertise in leading cross-functional teams to achieve high levels of client satisfaction and retention. She specializes in translating customer feedback into actionable business requirements and has a proven track record of executing growth strategies to meet revenue targets. Her platform experience includes tools such as Shopify, Adobe Commerce, and Adobe Experience Manager.