Dan Hintz
About Dan Hintz
Dan Hintz is a Software Engineer specializing in Salesforce Commerce Cloud, currently working at Blue Acorn iCi since 2021. He has a background in various roles at ServiceSource and has contributed to projects involving order management systems, fraud prevention integration, and payment method enhancements.
Work at Blue Acorn iCi
Dan Hintz has been employed at Blue Acorn iCi as a Software Engineer specializing in Salesforce Commerce Cloud since 2021. In this role, he has contributed to significant projects, including the replacement of an existing Order Management System (OMS) with Salesforce Lightning OMS. This initiative addressed unplanned impacts on Order History, Shipment Tracking, and Returns. Additionally, he played a key role in integrating a fraud prevention platform and collaborated with the provider to enhance custom API functionality.
Previous Experience at ServiceSource
Dan Hintz held multiple positions at ServiceSource from 2012 to 2021. He started as an Enablement Administrator, where he worked for two years before transitioning to a Sales Operations Analyst role for ten months. Following this, he served as a Business Analyst/Process Engineer for six years. During his time at ServiceSource, he conducted ADA analysis and implemented improvements to enhance accessibility compliance.
Early Career Background
Before his tenure at ServiceSource, Dan worked at Goodwill Industries International as a Donations/Warehouse Worker for two years. He also gained experience as a Drive-up Teller at F&M Bank for nine months. These early roles provided him with foundational skills in customer service and operations.
Education and Expertise
Dan Hintz studied at Knox College, where he earned a Bachelor of Arts degree with a major in Psychology and a minor in Business/Marketing from 2007 to 2011. He furthered his education at Flatiron School, completing a Full-Stack Web Design program and achieving certification from 2018 to 2020. His educational background supports his expertise in software engineering and web development.
Technical Contributions
In his current role, Dan has developed a two-way data synchronization between Salesforce CRM and Commerce Cloud. This project involved using experimental and incomplete build tools, which required extensive debugging and collaboration with a third-party CRM product owner. He also added Google Pay as a new payment method to a headless site, demonstrating his proficiency across various site layers and downstream systems.