Michael Porter
About Michael Porter
Michael Porter is an IT Manager with extensive experience in network hardware and administration, currently working at Blue Acorn iCi since 2015. He has a background in various IT roles, including service desk technician and computer technician, and holds a degree in History from Shippensburg University of Pennsylvania.
Work at Blue Acorn iCi
Michael Porter has served as the IT Manager at Blue Acorn iCi since 2015. In this role, he oversees various IT operations and manages cloud-based software solutions, including Google Apps for Business and Service Desk Plus On-Demand. His responsibilities include ensuring the efficiency of IT systems and supporting the company's technological needs.
Previous Experience in IT
Prior to his current position, Michael Porter worked at A Duie Pyle as a Service Desk Technician from 2008 to 2015. He also held roles at CompUSA as a Hardware Sales representative from 2006 to 2007 and as an IT Contractor at PC Help Services from 2003 to 2006. His early career included a position as a Computer Technician at Data Time from 2002 to 2003.
Education and Expertise
Michael Porter studied at Shippensburg University of Pennsylvania, where he earned a degree in History with a focus on Liberal Arts from 1996 to 2000. He specializes in network hardware and administration, utilizing technologies such as Cisco-Meraki, Ubiquiti, and Synology hardware. His expertise extends to managing both Apple and Windows hardware, including various models of iMacs, Macbooks, and Dell laptops.
Technical Skills and Specializations
Michael Porter possesses extensive technical skills in managing cloud-based software solutions and virtualization technologies. He is experienced in utilizing VMware ESXi for virtualization and hardware management. Additionally, he has expertise in telecom systems, particularly with Polycom phones and conference phones, enhancing communication capabilities within organizations.