Ben Newland
About Ben Newland
Ben Newland is a Service Desk II at BLUE ORIGIN, with a background in Information Technology and experience in user support, identity management, and cybersecurity.
Professional Experience
Ben Newland is currently working at BLUE ORIGIN as a Service Desk II in Kent, Washington, United States, a position he has held since 2021. At BLUE ORIGIN, he provides support and troubleshooting to over 5000 end users. His role includes managing Access and Identity Management through OKTA services, handling Active Directory management of users and organizational units, administering McAfee E-Policy, performing encryption recovery, reimaging, and setting up laptops for deployment, and managing access to networked folders and handling access service requests.
Previous Roles and Internships
Before joining BLUE ORIGIN, Ben Newland interned at Skookum Contract Services. In 2021, he worked as a Cyber Security Intern for three months. Prior to that role, he interned as a Business Systems Intern for three months in 2020. These internships provided him with valuable experience in cybersecurity and business systems operations in Bremerton, Washington, United States.
Education Background
Ben Newland studied at the University of Washington Tacoma, where he earned a Bachelor of Information Technology from 2017 to 2021. His academic journey began at Spanaway Lake High School, where he studied from 2014 to 2017. His formal education laid the groundwork for his career in information technology and cybersecurity.