John Hirokawa
About John Hirokawa
John Hirokawa is an IT Support Engineer II at BLUE ORIGIN with a strong track record in customer service and client dedication, and over four years of experience in resolving client issues on multiple computing platforms.
Title
John Hirokawa is an IT Support Engineer II. His role involves providing comprehensive technical support and resolving IT-related issues for clients. His extensive experience in the IT support field has earned him recognition for outstanding customer service and client dedication.
Work Experience at BLUE ORIGIN
John Hirokawa began his tenure at BLUE ORIGIN as a Help Desk Technician in 2018. He held this role for three years before being promoted to IT Support Engineer II in 2021. During his time at BLUE ORIGIN in Kent, Washington, he has continued to demonstrate his expertise in technical support and dedication to resolving client issues efficiently.
Previous Employment at Flexport
In 2021, John Hirokawa worked at Flexport as an IT Support Engineer for three months. Located in Bellevue, Washington, this position allowed him to leverage his IT skills and provide support to clients in a fast-paced environment before returning to BLUE ORIGIN.
Role at Asurion
John Hirokawa served as a Technical Consultant at Asurion from 2017 to 2018. Based in Tukwila, WA, he was responsible for troubleshooting and resolving technical issues, ensuring smooth and efficient service delivery to clients.
Experience at First Hawaiian Bank
From 2016 to 2017, John Hirokawa worked as a Merchant Services Representative at First Hawaiian Bank in Honolulu, HI. His role included providing support for merchant services, resolving technical problems, and ensuring client satisfaction with banking solutions.
Technical Experience at Bluehost
John Hirokawa briefly worked at Bluehost in 2015 for three months as a Web Advisor/Service Representative in Orem, Utah. He was involved in providing technical support and assistance to clients, enhancing their website management experience.
Early Career at University of Hawaii at Manoa
John Hirokawa's early career included a position as a Computer Support Specialist at the University of Hawaii at Manoa. He held this role for four months in 2013, where he provided technical support services for the university's computing infrastructure.
Overall Professional Experience
John Hirokawa has over four years of experience in IT support across various sectors. His career includes roles that involve resolving client issues on multiple computing platforms, demonstrating a consistent track record of technical expertise and customer service.