John Richardson

John Richardson

Senior Manager, Astronaut And Customer Experience @ Blue Origin

About John Richardson

John Richardson is the Senior Manager of Astronaut and Customer Experience at Blue Origin, with extensive experience in the hospitality industry.

Current Role at Blue Origin

John Richardson holds the position of Senior Manager, Astronaut and Customer Experience at Blue Origin. Since joining the company in 2021, he has played a crucial role in enhancing the overall experience for astronaut customers. His responsibilities include leading teams that create bespoke events for citizen astronauts and guests, focusing on strategy, marketing, and sales support within the organization.

Previous Experience at The Inn at Laguna Beach

Before his role at Blue Origin, John Richardson served as the Area General Manager at The Inn at Laguna Beach from 2020 to 2021. During his tenure, he managed the day-to-day operations of the hotel, ensuring high levels of guest satisfaction and operational efficiency. His expertise in hospitality management contributed significantly to the hotel's performance.

General Manager at Santa Ynez Inn

John Richardson was the General Manager of Santa Ynez Inn from 2018 to 2019. In this role, he oversaw the entire property, handling pre-openings, turnarounds, and major renovations. His leadership ensured that the hotel maintained high guest satisfaction and operated smoothly under diverse ownership interests.

Long Tenure at 320 Guest Ranch

From 2008 to 2018, John Richardson served as the General Manager at 320 Guest Ranch in Gallatin Gateway, Montana. Over a decade, he managed the property through various phases, ensuring its growth and stability. His role involved comprehensive management, from daily operations to overseeing major projects and renovations.

Educational Background

John Richardson earned a Bachelor of Science in Hospitality Administration/Management from Berry College in 1970. His academic background laid the foundation for his extensive career in hospitality management. The education equipped him with fundamental skills and knowledge, which he has applied throughout his professional journey.

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